Archives for the 'vrm' Category
VRM Is Not Anti-Vendor
Wednesday, May 23rd, 2007
VRM on the brain continues… Another (slightly modified) reproduction of an email on VRM that I sent a few months ago, this one to Doc Searls and Britt Blaser (hey, guys—I’m still following the VRM effort, and I hope to have the bandwidth to start contributing again before too long). The email was largely a [...]
VRM and Public Broadcasting
Friday, May 18th, 2007
The wide variety of demands on my time have meant that I haven’t been able to contribute much to Project VRM recently, but VRM is one of those ideas that won’t leave you alone: it makes so much sense and has so much potential that it just keeps popping up. With the end of WNYC’s [...]
Cameron, Amazon, VRM
Monday, March 5th, 2007
Kim Cameron, identity uber-geek, posted an enthusiastic endorsement of Amazon’s recommendation emails over the weekend. I know what he means — I blogged about the very same positive experience with Amazon’s recommendations a couple of years ago, shortly after noting the inverse experience with eBay’s sad little attempts to send personalized email to me. While [...]
My VRM Honeymoon
Friday, January 12th, 2007
A week off the grid does a body (and mind) good. Mona just took her first extended trip since Gwen’s birth (740 days ago, as it happens), so Gwen and I had our first week alone together. Very, very good. While I’ve been off the grid for the whole week, I have had a few [...]
Lunchtime Musings: what Doc Searls (still) wants…
Monday, October 9th, 2006
Doc Searls’ latest post on what he’s calling “Vendor Relationship Management” (VRM) is getting a fair bit of attention. [Yes, pun intended, attention geeks.] This is something that he and others, including me, have been thinking about for a while. Back in 2004, when Doc was looking for a minidisc transcribing machine, I made a [...]
What Doc Searls Wants
Saturday, July 3rd, 2004
Doc Searls wants a minidisc transcribing machine. Of course, he also wants to do some insightful griping, so it’s worth checking out the entire post. He believes that “[w]hen the revolution is over, the only kind of advertising that survives will be the kind customers want. And when it comes, it will bear zero resemblance [...]
